Wednesday, May 24, 2017

Product Review - Krisanna Ann Cosmetics: Olympus Palette

Price & Purchase Process & Packaging

I am making an effort to expand my eyeshadow collection to include more Indie brands. I have purchased a couple of palette from independent companies, and Krisanna Ann Cosmetics was on my list. The eyeshadow palette that I purchased is called the "Olympus" palette and it cost a very reasonable $20 for 15 matte & foil shades, which are a very decent size. On the company's website it sites the following description, "A combination of 15 eye shadow colors in both matte and foil. colors ranging from white highlight to deep black tones and transition earth tones in between. This palette truly has a color for everyone!" I was eager to purchase this palette because of the arrangement and variety of colors, and I am always up to try something new and different! I purchased the palette, but when it arrived in the mail, it was completely shattered and unusable. I was heartbroken. I contacted customer service and to my surprise the person who responded was the owner, Ms. Krisanna Conrad. Ms. Conrad was very polite and more than accommodating. Initially, there was  a misunderstanding about what happened to the palette, but once we cleared that up, she was more than happy to replace the palette without any issues. One of things that works in favor of smaller Indie companies is their ability to provide personalized customer service - if the choose to do so. I was extremely pleased with her attitude and her willingness to replace the palette and it made a great impression on me as a reviewer. The second palette arrive unharmed and was packaged in a simple black plastic-type palette with the word "Olympus" on the top.


Pigmentation & Color Payoff & Performance

You take a chance when you buy independent brands. You never quite know what you will get, especially if the company only operates online. I swatched all 15 shades and they were surprisingly consistent & pigmented. They were not patchy or even powdery (which can be good or bad depending on who you are talking to), but beautiful are indicative of the color represented in the pan. So, a lot of people say that swatches are not sufficient because of the oils that are on your fingers - that you need to apply to your eyes to get a real indication of if the shadows are in good. I disagree. I apply eyeshadow with my finger all the time, so I don't see the difference. But, for the purposes of a thorough review, I decided to go ahead and create a look. I was quite pleased with the way the shadows blended and applied. There was a tad bit of fall out, but that's not a big deal to me. I was able to do a complete look with the palette and it turned out amazing. I did pull one shadow from my Electric palette for a "kick", but the eye look would have been fine without it! It definitely was more than worth the $20 I spent, and with the superior level of customer service, as an individual consumer, I could not ask for more.

Overall Product Presentation

This is definitely a company that is worth trying. If you don't like what you get, you won't lose a ton of  money, but personally I find this a great palette that is more than sufficient for any person regardless of their skin tone. I think it is a very universally friendly palette and has something that everyone will enjoy. One thing that our society is getting away from is personalization. Everything is automated and outsourced in the name of efficiency....I don't know if efficiency is worth sacrificing the personal touch that comes with good customer service. Krianna Ann Cosmetics provided me an excellent customer experience along with a damn good quality product. I could not be happier!

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5/5 Stars

Krisanna Ann Cosmetics - Olympus Palette
Krisanna Cosmetics - Olympus Palette